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Mail-in dental handpiece repair
Offices nationwide mail sterilized handpieces to Bernardsville, NJ. You get a tracked label, an estimate before work, and tracking on the way back.
Get your free shipping label
Free evaluation
Itemized estimate first
48-hour bench upon request
Call or text Amanda
Family-owned since 1978
Estimate before work
Most repairs back in two days
Call or text 1-718-236-4399
How mail-in repair works
You are mailing a valuable instrument to a family shop in Bernardsville, NJ. Here is the path.
Step What happens What you do
Label Amanda emails or texts a tracked label. Call, text, or email. A photo of the head is enough.
Pack The unit travels insured on that label ($100 on the mailing label). Sterilize. Wrap so the head cannot rattle. No envelope.
Estimate Evaluation on arrival. Itemized estimate before work. Approve, decline, or ask a question. Call or text.
Return Most repairs ship back within two business days of arrival. 48-hour bench upon request. Tracking on the way back.
Shipping notes
The mailing label includes $100 of insurance only.
Return shipping is applied on all shipments under $1,000.
The free same-day FedEx pick-up for 2 or more handpieces covers inbound shipping to us only. The return shipping terms above still apply.
Evaluations and estimates are provided upon request.
If you decline an estimate, a return shipping fee applies. The fee depends on location.
Handpieces lost because a package was not packed securely are not covered or replaced.
Is it safe to mail a handpiece?
Yes, when it is packed so it cannot rattle and the label is on a real box, not an envelope.
Tracked label
Email, call, or text for a unique tracked label. Existing nearby offices can still use the legacy USPS card on the Existing clients page.
$100 on the mailing label
The mailing label includes $100 of insurance only. Pack like the instrument is worth more than that, because it is.
Someone answers
Call or text 1-718-236-4399. Busy practices text for updates on the go.
Step 1
Get a label
Email, call, or text for a tracked shipping label.
Step 2
Pack the unit
Sterilized handpiece, your contact details, and a note about the fault.
Step 3
Approve the estimate
No work starts without your OK. Then it goes back with tracking.
Free shipping label
Sending 2 or more handpieces? Request your label and we'll schedule a free same-day FedEx pick-up anywhere in the USA.
Fill out the short form on our shipping label page and Amanda emails your tracked label.
Get your free shipping label
Prefer email or phone? Email amanda@arpinodental.com or call or text 1-718-236-4399 .
Questions offices ask
How does mail-in dental handpiece repair work? + –
Request a tracked label, pack a sterilized handpiece so it cannot rattle, ship it to 23 Quimby Lane, Box 59, Bernardsville, NJ 07924. Arpino evaluates on arrival and sends an itemized estimate before work.
Is it safe to mail a dental handpiece for repair? + –
Yes, in a padded box with the head wrapped so it cannot bounce. Do not use a plain envelope. Improperly packed losses are not covered.
How do I reduce downtime? + –
Request 48-hour bench time when you ask for the label. Most repairs still ship back within two business days of arrival. Text Amanda for status.
What is the fastest dental handpiece repair service? + –
Arpino offers 48-hour / 2-day bench time upon request. That is the number we keep. We do not claim to be the fastest shop in America.